MCS believes care should be about having a choice and planning ahead, not about reacting to a situation or development. Sadly, all too often, sudden illnesses are often the reason that kick starts the 'care conversation', often resulting in a rushed and unsuitable care decision. Most people would rather grow old in their own homes, but due to our society's often 'reactive' approach to care, it doesn't always work out that way. Addressing care, providing support, before it's needed is the best way to avoid this. We're here to help you do that.

Our home care services are wide ranging. Some people simply need help outside of the home, such as shopping. Others may need help with personal care including but not limited to bathing, dressing, and enjoying nutritious meals. Our care and support also takes into account life changing or long term illnesses such as dementia, Parkinson's and many others. Finally, many people we support simply want company and conversation due to loneliness, recent bereavement or for a new friend.

Time spent with your loved ones in their old age should be enjoyable, not challenging. We spend our time taking care of the essentials, so you can spend time doing the things you enjoy most. Choosing a high quality, trusted home care provider removes a great deal of the stress surrounding long term decision making for your loved ones and time after time, home care is the least expensive and restrictive arrangement compared to care delivered in a residential setting.

It's flexible, hassle-free and enjoyable. You'll get to stay in your community and live under your own roof, surrounded by your belongings and continue to live by your own rules. One of the best things about what we do, basing on the feedback we receive from clients, is that it doesn't 'feel like care'. Or at least, it doesn't feel like what many people think care feels like. This is attributed to our carers who are professional and highly trained. They also carry out their duties just like a friend or an extended family member would do, whilst maintaining their professional boundaries and ensuring not to become too familiar.

If you are happily living at home, but may need some extra help with certain things, and yet you don't have any specific complex medical requirements which require 24 hour nursing by a trained nurse, then home care might be right for you!

If you are considering care for yourself, do you: wish to remain living happily at home continuing to make happy memories in familiar surroundings, live largely unsupported but need some extra support around some key activities of daily living, or need help with doing certain things in the home to live safely and independently? Then home care might be right for you!

If you are thinking about care for your family member, are you: struggling to provide support yourself due to time, work, a lack of proximity to your loved one, or other pressures, looking for the time spent with you to be sociable and fun, enjoying the close bonds that come with family and friendships, concerned about the long term costs associated with residential care? Then home care might be the right option for your family.

Our services come down to our team of trained and experienced carers. We take time to select empathetic, enthusiastic people with big hearts and warm, friendly natures, who want to build positive caring relationships with their clients. We make sure that we choose people who have a range of interests whether it is following a football team, enjoying gentle walks, painting, crochet and craft making. Whatever it is that floats your boat, we'll find the right person to support you become your chosen companion. Furthermore MCS has a Zero Tolerance Policy in regards to any form of abuse towards clients or staff.

Although care options are often perceived as expensive, that doesn't mean all of them are. Home care can be a service you pay for at your convenience, which means one decides on the level of care and support they need, for as long as they want it. You only pay for the one to one care you receive rather than paying a care home provider which perhaps funds care that is shared across many individuals. When looking at it that way, home care makes for a smarter investment than residential care.

At MCS we recognise the challenge of caring for someone living with dementia. Our years of experience in helping families to cope with the situation at home means that we are able to offer the necessary expertise because our carers who are properly trained to care for those living with dementia and presenting with challenging behavour as a result of dementia in some cases.

Muzaana Care Services also provides non-medical care which means anything that doesn't involve nursing intervention, such as administering injections. If however you are identified to require extra support from specialised health care professionals, our carers are trained to observe, identify and escalate early warning signs to the GP or District nurses. This is in view of stopping unnecessary hospitalisation.

Residential care involves someone leaving their home to relocate into a facility dedicated to round the clock care. Residential arrangements can vary from being able to come and go as you please to more custodial, where residents are protected from any potential safeguarding events.

Social care consists of services which support people with needs arising from illness, disability, old age and other unforeseen circumstances of life. Social care can include domiciliary care, day centre provision, provision of equipment and housing options with varying levels of care. Social care is under pressure from a lack of funding and is not free at the point of use as is the case with NHS healthcare.

Nursing care is any kind of care that has to be rendered by a registered nurse.

Dementia is an umbrella term used to describe a progressive illness and is caused when the brain is damaged by diseases such as Alzheimer's disease or strokes. There are different types of dementia but in the main, dementia is caused by a disorder of the brain caused by disease or injury and is marked by memory problems, personality changes and impaired reasoning. Diagnosis usually takes time but the earlier this happens the more chance there is of receiving help and support.

WHO Definition of Palliative Care: "Palliative care is an approach that improves the quality of life of clients and their families facing the problem associated with life threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual." At MCS we have trained staff who will support you through this journey and challenging times. Once deterioration is noted we alert the relevant teams to support and ease the process.

End of life care aims to support someone in the later stages of a life – limiting condition to live as well as possible until they die. It also aims to support families and carers during this very challenging time and after the person dies. At MCS we have trained staff who will support you through this journey and challenging times. Once deterioration is noted we alert the relevant teams to support and ease the process.

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